If you keep getting error messages, the pages time out while loading, or the site just isn't working correctly, please try the following:

  • Use Chrome, Firefox, or Safari as your browser - do NOT use Internet Explorer 

  • Log out and clear your cookies 

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We apologize for the inconvenience, but clearing the cookies from your browser solves a lot of problems! If that still doesn't work, please leave us a message describing your problem and providing your contact information, or contact Customer Support directly: 

Telephone: 1-800-232-3444
Email: customer_service@ceb.ucla.edu

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