If You Cannot Log In:
Go to the Log In page and use the Forgot Password function: https://research.ceb.com/forgotpassword
You will receive an email containing a link that will help you change your password.
If You Are Logged In:
Go to your Account page on the Profile tab. If you scroll to the bottom of the Profile page, you will see a button that says "Send Password Reset Email."
Contact Customer Support:
If you need additional assistance, please contact Customer Support. Our hours are 7:30 a.m. - 5:00 p.m. (Pacific) Monday through Friday.
Customer Service:
E-mail: customer_service@ceb.ucla.edu
Phone: 800-232-3444
Technical Support:
E-mail: tech_support@ceb.ucla.edu
Phone: 1-800-750-9155