Catastrophic Failure Running JC Update
Written by Sean McNie
Updated over a week ago

Most likely the problem is with InstallShield. Use File Explorer (Start > Computer) and root-down to the folder C:\Program Files (x86)\InstallShield Installation Information\

*InstallShield Installation Information is a hidden key so you may have to click View then check the box "Hidden items". You will see the grayed out InstallShield Installation folder, see below:

Open the InstallShield Installation folder. Right-click and delete the folder {1406D422-1625-4A0F-8667-8C5410922614}.

Now, go ahead and run the latest Judicial Council update installer again.

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