Skip to main content
Slow-loading on a network

Slow-loading lethargic on a network

Miles Bohas avatar
Written by Miles Bohas
Updated over 3 months ago

Unfortunately, 60-90 seconds is normal with our legacy program across the network. If it's running across a VPN or wireless connection it will be really slow (like 3-5 minutes or more). An (RDP) remote desktop connection might be a better option or a remote program like Splashstop or GOTOMYPC might work better working remotely.

There really isn't anything to change in our Essential Forms>Preferences to change unresponsiveness or slowness. It's usually an outside factor. You might check these suggestions.

What to check:

-Server hardware doesn't have the capacity to handle the Essential Forms data folder size.

-Actual network hardware such as switches, cables or router cannot handle the load of a large data set being accessed by multiple users

-Installed anti-virus sometimes will monitor program activity. We don't usually have issues with Sophos or AVAST!, but with Norton, AVG, Webroot, McAfee and Trend we do.

-Size of the client database will slow-down the program from opening in a rapid fashion.

-Reboot the server.

-Is the network/internet connection fast? Is it hard-wired or wireless? Our program works a lot better on a hardwired connection.

-Does it make a difference if all the other users are out of Essential Forms and you launch the program as far as load-up time?

-Are other programs running across the network?

Other Considerations:

Did this answer your question?